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Support center

How to connect display to MagicInfo server?

The video shows the older settings. Use the values above.

MagicInfo server settings

Power on your display and navigate: Menu > Network > Server Network Settings > Connect to server

Enter Server Address: 7007.me

At the prompt "Enter the URL or IP address of your server.": type 7007 with the number keys on the remote; you only need the on-screen keyboard for ".me". Skip the ".com" and "www." shortcut keys.

Set "TLS" to "Use" (on older models it is called "SSL") and "Port" to 443

Select "Save"

After you save, the screen shows https://7007.me - that is correct (it adds https:// itself when TLS is on).

Set "MagicInfo mode" to Premium (if it can be changed - on some models it is fixed and greyed out)

To check the connection, look at the display itself. Opening the address in a web browser on your computer does not prove the display can connect.

A few very old display models cannot connect securely. If your display does not connect, contact support.

On OH55A-S displays the remote screen view may need different settings. Contact support if it does not work.

Only if support tells you to (very old firmware, or remote screen view on OH55A-S displays): use the server address msm.magicinfo.pro, set "SSL" to "Don't use" and "Port" to 80.

Add display to MagicInfo server

Once previous step is done, you have to create device approval request.

Open your license page and press "Add display" button

To find the serial number and model of your display: Menu > Support > Contact Samsung > Product Information (it also has a QR code button).

Enter your display IP address

Where can I find address?

Navigate: Menu > Network > Network Status > IP Settings

Check approval request status

Awaiting

Approved

Other popular questions
How to get a free trial?

Register for free and get a 30-day trial with full Premium features - no credit card required.

What are the pricing plans?

We offer Lite (basic content) and Premium (full features) signage plans starting at $13.49/month, and RM (remote management only) at $4.95/month.

How to obtain free MagicInfo license?

Sign up and start your free 30-day trial to explore all features before subscribing.

How to obtain MagicInfo license?

Create a project in your dashboard and purchase the plan that fits your needs via PayPal or credit card.

How to connect display to MagicInfo server?

Enter your server URL and credentials in the display settings menu - watch our video guide for step-by-step instructions.

What payment methods are accepted?

We accept PayPal and credit cards (Visa, MasterCard, Amex) via PayPal, SEPA bank transfer, and international wire transfer.

How to request an invoice?

You will receive an invoice by email as soon as you order a service plan.

How to create a project/license?

Go to Dashboard > Licenses > Purchase New License, name your project, select a plan, and complete payment.

How to add devices to my license?

Follow these steps: 1) Set network settings on your display and ensure internet connection, note the IP address. 2) Configure server settings with your server URL and port. 3) Add the display IP to your project in the cabinet. 4) Check the display on MagicInfo server in connected devices list. Contact support if facing issues.

How to extend/renew my license?

Click "Extend" on your license in the Dashboard to add months or upgrade your plan at any time.

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