miCloud legal

Effective date: 30 September 2026

1. Who we are

This Privacy Policy applies to the miCloud / MagicInfo Cloud Center website, customer cabinet and managed digital-signage services available through micloud.center (the Service).

The Service is operated by VIDOS, Semeniouk, a Swiss sole proprietorship operated by Anatoli Semeniouk, Chemin des Persières 11, 1268 Begnins, Switzerland. Commercial register: Canton of Vaud, CH-550.1.145.988-9. Swiss UID: CHE-406.230.144. VAT number: CHE-406.230.144 TVA. Contact: support@micloud.center.

VIDOS is the controller for account administration, billing, security, support and its own business operations. When we host or support customer content and device data solely on a business customer's instructions, that customer is normally the controller and VIDOS acts as its processor. A separate data processing agreement may apply.

2. Personal data we collect

• Account and business data: name, business name, business address, country, telephone number, email address, password hash, account role, language and registration date.
• Google sign-in data: if you choose Sign in with Google, the Google account identifier and basic profile information returned through the openid, email and profile scopes, such as name, email address, email-verification status, profile image and locale.
• Service data: projects, plans, licences, connected-display information, server assignments, device approval requests, service status, renewal history, and credentials that we issue or manage for a hosted MagicINFO environment.
• Billing data: invoice details, currency, amounts, payment status, transaction references and tax information. PayPal handles payment-account details; we do not store full card numbers or card security codes.
• Support data: support-ticket titles, messages, dates, status and correspondence.
• Technical and usage data: IP address, browser and device information, timestamps, requested pages, session information, security events, diagnostic logs and analytics events.

3. How we use personal data

We use personal data to create and authenticate accounts; provide trials, licences, hosted environments, device management and support; process payments and invoices; send service communications; protect the Service; diagnose faults; improve reliability; comply with law; and handle legal claims.

We do not sell personal data or use Google user data for advertising, credit assessment or data-broker purposes. We do not make solely automated decisions about individuals that produce legal or similarly significant effects.

4. Google sign-in and Google user data

Google sign-in is optional. When selected, miCloud requests only the openid, email and profile scopes. We use the returned data only to authenticate you, create or link your miCloud account, display basic account information and protect the sign-in process.

miCloud does not request access to Gmail, Google Drive, Google Calendar, contacts, Google Photos or other Google product content. We do not use Google user data to train general-purpose artificial intelligence models. We retain the Google account identifier and the minimum account information needed to maintain the account link and security records.

We disclose Google user data only to providers acting for us where needed to operate or secure the Service, when required by law, or as part of a corporate transaction subject to applicable notice and consent requirements. Our handling and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

You may revoke miCloud's access through your Google Account permissions. Revocation stops future Google sign-in access but does not delete your miCloud account. To request deletion, email support@micloud.center.

5. Legal bases

We process personal data under the Swiss Federal Act on Data Protection. Where the EU or UK GDPR applies, we rely on contract, legitimate interests in operating and securing a business service, legal obligations, and consent where required for optional processing or non-essential cookies. Where we act as a processor, the customer determines the legal basis and we follow its documented instructions.

6. Cookies, analytics and reCAPTCHA

The Service uses necessary session and security cookies. The public site also uses Google Analytics to measure site use and Google reCAPTCHA to protect forms from abuse. These services may process device identifiers, IP addresses, browser information and interaction data. Where applicable law requires consent for non-essential analytics storage, we request it. Browser controls may block or clear cookies, although blocking necessary cookies may prevent login.

7. Who receives personal data

Data may be received by authorised VIDOS personnel; hosting, infrastructure, backup and security providers; Google for optional sign-in, reCAPTCHA and analytics; PayPal and banking providers; email providers; Samsung MagicINFO software running in managed environments; professional advisers; and authorities where legally required. Installing or operating Samsung software does not by itself mean Samsung receives customer data.

8. International transfers

Some providers operate internationally. Where required, we rely on an adequacy decision, approved contractual clauses or another lawful transfer mechanism and apply supplementary safeguards where appropriate. Information about safeguards is available from support@micloud.center, subject to necessary security and confidentiality restrictions.

9. Retention

We retain account and service records while the account or service is active and for a reasonable closure, security and dispute period afterwards. Google account-link data is removed when the link or miCloud account is deleted unless limited retention is legally required. Customer content is returned or deleted under the applicable agreement. Swiss accounting and transaction records are generally retained for ten years. Backup copies expire through the normal backup lifecycle.

10. Security

We use measures designed to protect personal data, including encrypted web connections, password hashing, access controls, backups, logging and restricted administrative access. No internet service is completely secure. Notify us promptly if you suspect unauthorised account access.

11. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection or portability and may withdraw consent. You may complain to the Swiss Federal Data Protection and Information Commissioner or another competent authority. Send requests to support@micloud.center. We may verify your identity.

12. Children

The Service is intended for businesses and is not directed to children. We do not knowingly permit children to create accounts.

13. Changes

We may update this policy to reflect changes to the Service, providers or law. We will post the revised policy here, update its effective date and provide additional notice where required.

14. Contact